Privacy Policy

Moskese Client Hub
Moskese Weddings & Events
Effective Date: August 17, 2026

Moskese Weddings & Events (“Moskese,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how information is collected, used, stored, and shared when you use the Moskese Client Hub mobile application, website, and related services.

By using Moskese Client Hub, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Account Information

When you create or use an account, we may collect information such as:

• First and last name

• Email address

• Phone number

• Login and account identifiers

• Partner or fiancé information

• Account preferences

Passwords and authentication credentials may be processed by the authentication services used to operate the Client Hub rather than being directly accessible to Moskese Weddings & Events.

Wedding Information

The Client Hub allows couples to organize and manage information related to their wedding. This may include:

• Wedding date

• Venue and location

• Estimated guest count

• Ceremony and reception details

• Wedding timeline

• Wedding party members

• Important people and contacts

• Grand entrance information

• Planning tasks and checklist progress

• Notes and other wedding-planning information

Music Information

Users may provide wedding music preferences, including:

• Ceremony songs

• Special songs

• First dance songs

• Must-play songs

• Do-not-play songs

• Playlist inspiration

• Guest song requests

• Other music preferences

Photos and Videos

Users and wedding guests may upload photos, videos, and other media to wedding galleries.

For guest uploads, we may also collect:

• Guest name

• Upload date and time

• Wedding associated with the upload

• Technical information necessary to manage the upload

Uploaded media may be viewed, favorited, downloaded, or deleted according to the permissions available within the applicable wedding workspace.

Messages and Communications

If you use messaging, call-request, or support features within the Client Hub, we may collect:

• Messages sent between users and Moskese

• Call requests

• Requested and confirmed call times

• Support inquiries

• Related communication information

If video-call functionality is enabled, information necessary to create or join a meeting may also be processed.

Booking and Payment Information

For clients of Moskese Weddings & Events, the Client Hub may display information associated with an existing booking, including:

• Package information

• Invoice number or status

• Amount paid

• Remaining balance

• Payment due dates

• Links to invoices or payment pages

• Proposal or agreement information

Payments may be processed through third-party payment or business platforms. Moskese Client Hub is not intended to directly store full credit card numbers or bank account credentials.

Technical and Usage Information

Our service providers may automatically process limited technical information necessary to operate, secure, diagnose, and improve the service, which may include:

• Device or browser information

• IP address

• App or website activity

• Error and diagnostic information

• Login timestamps

• Security information

2. How We Use Information

We use information collected through Moskese Client Hub to:

• Create and manage user accounts

• Connect Moskese clients with their existing wedding bookings

• Create self-service wedding planning workspaces

• Allow partners to collaborate on the same wedding

• Provide wedding planning tools

• Store music selections and preferences

• Manage wedding timelines and event details

• Provide guest-request and photo-sharing features

• Facilitate communication between clients and Moskese

• Provide customer support

• Display booking, invoice, and payment information

• Provide reminders and notifications

• Maintain the security and integrity of the application

• Diagnose technical problems

• Improve the Client Hub and our services

• Comply with legal, accounting, or regulatory requirements

We do not use information submitted through the Client Hub for purposes unrelated to providing or improving Moskese services unless we obtain appropriate permission.

3. Information Shared Between Wedding Members

A wedding workspace may contain more than one authorized WeddingMember.

For example, one partner may invite their fiancé or spouse to join the same Wedding.

Authorized members of the same Wedding may be able to view or modify shared wedding information, including:

• Wedding details

• Music selections

• Timeline

• Wedding party information

• Planning progress

• Guest requests

• Photos and videos

• Other shared planning information

Users should only invite individuals they trust to access their wedding workspace.

4. Guest Photo and Request Features

Certain guest features may be accessible through a wedding-specific QR code or link without requiring the guest to create a full Client Hub account.

Guests may be asked to provide their name before submitting photos or other content.

Guest-submitted information is associated with the specific Wedding for which the QR code or link was generated.

Wedding clients and authorized administrators may have the ability to view, download, favorite, or delete guest-submitted content.

Guests should only upload content they have the right to share.

5. Third-Party Service Providers

We use service providers and technology platforms to operate Moskese Client Hub.

These may include services used for:

• Application hosting and backend infrastructure

• Authentication and account management

• Website and customer relationship management

• Booking and invoice synchronization

• Payment processing

• File and media storage

• Email delivery

• Video meetings

• Analytics, diagnostics, and security

• App distribution

Current or potential providers may include Base44, Wix, Apple, and Zoom, depending on the features being used.

Information is shared with these providers only as reasonably necessary to provide the applicable service.

Third-party providers may process information according to their own privacy policies and contractual obligations. We seek to use providers that maintain privacy and security protections appropriate to the information they process.

We do not sell personal information to advertisers.

6. Wix and Existing Moskese Clients

Clients who initially inquire or book through a Moskese Weddings & Events website or Wix-powered service may have certain booking information transferred to Moskese Client Hub.

This may include:

• Name

• Email

• Phone number

• Wedding date

• Venue

• Booking identifiers

• Package information

• Invoice and payment status

The Client Hub may use a verified account email to connect a user with an existing Wedding that has already been created for them.

Simply knowing another person's email address does not provide access to that person's Wedding. The user must authenticate through the Client Hub before being linked to wedding data.

7. Data Retention

We retain personal information for as long as reasonably necessary to:

• Maintain an active account

• Provide wedding planning services

• Fulfill contractual obligations

• Maintain legitimate business records

• Resolve disputes

• Prevent fraud or misuse

• Comply with applicable legal, tax, accounting, or regulatory obligations

Wedding planning content may remain available while the associated account or Wedding remains active.

When an account or Wedding is deleted, we will take reasonable steps to delete or de-identify associated information, subject to information we are required or permitted to retain for legal, security, accounting, fraud-prevention, backup, or legitimate business purposes.

Backup copies may remain for a limited period before being overwritten through ordinary system processes.

8. Account and Data Deletion

Users may request deletion of their Client Hub account and associated personal information.

Where available, users can initiate account deletion through the Account section of Moskese Client Hub.

Users may also contact us at:

moskeseweddingservices@gmail.com

Please include the email address associated with your account and state that you are requesting account deletion.

Before processing a deletion request, we may need to verify your identity.

Deleting an account may result in permanent loss of:

• Wedding planning information

• Music selections

• Timeline information

• Photos

• Messages

• Planning progress

• Other Client Hub information

Certain business records related to paid services, invoices, contracts, transactions, or legal obligations may be retained where required or permitted by law.

9. Your Choices

Depending on the feature, users may be able to:

• Update wedding information

• Change account information

• Modify music selections

• Delete uploaded photos

• Remove or replace a wedding cover photo

• Control certain notifications

• Remove an invited partner where permitted

• Request access to or deletion of personal information

You may also contact us with questions about your information or privacy choices.

10. Photos, Camera, and Device Permissions

The Client Hub may request access to device features such as:

• Photo Library

• Camera

Access is used only when needed for features such as selecting a wedding cover image, taking a photo, or uploading photos and videos.

Users may choose whether to grant these permissions through their device settings.

Declining a device permission may prevent the related feature from working but should not prevent access to unrelated portions of the Client Hub.

11. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet-based service or electronic storage system can guarantee absolute security.

Users are responsible for protecting their account credentials and should notify Moskese if they believe their account has been accessed without authorization.

12. Children's Privacy

Moskese Client Hub is intended for individuals planning or participating in weddings and is not directed toward children under 13.

We do not knowingly collect personal information from children under 13 without appropriate authorization.

If we become aware that personal information from a child has been collected improperly, we will take reasonable steps to remove it.

13. International Users

Moskese Weddings & Events is based in the United States.

If you access the Client Hub from another country, your information may be processed or stored in the United States or other locations where our service providers operate, subject to applicable privacy and data-protection requirements.

14. Changes to This Privacy Policy

We may update this Privacy Policy as Moskese Client Hub changes or as legal and operational requirements evolve.

When material changes are made, we may update the Effective Date above and provide additional notice when appropriate.

Continued use of the Client Hub after an updated Privacy Policy becomes effective constitutes acknowledgment of the revised policy to the extent permitted by law.

15. Contact Us

For questions about this Privacy Policy, your personal information, or a deletion request, contact:

Moskese Weddings & Events
Email: moskeseweddingservices@gmail.com
Website: https://moskeseweddingsandevents.com